Mobile Support & FAQ

Please note that if you already have a Stars Account, you will need to use that account to play from the mobile application. The Clock is a standalone App and doesn't need a data connection for you to run it. The internet is a peer-to-peer network, which means that information flowing between your computer or mobile device and the game server must pass through several 'peer' machines 8 to 24 or more. It makes playing poker on the Mobile app easier than ever! You can follow the question or vote as helpful, but you cannot reply to this thread.

How to Download Mobile Poker and other Apps

Discussion Info

The number of hands missed will depend on the time taken to switch devices and the speed of the tourney. Note that if you're playing a tournament and move from the desktop software to a mobile device, you will need to take your seat again once you log into the Mobile Poker App.

All communications between our software running on players' computers and our servers is encrypted. There are several security features built into the Mobile Poker App to help reduce risks. For example, you cannot save your password on your mobile device, so anyone who does not know the password cannot log into your account unauthorized.

For more information about our security features, visit the Security page. The internet is a peer-to-peer network, which means that information flowing between your computer or mobile device and the game server must pass through several 'peer' machines 8 to 24 or more. These machines do not belong to us or your internet service provider ISP , but your connection depends on them.

If any of these peer machines is having trouble, you may experience a temporary lag or disconnect. Your email and certain sites may continue to function when there is a brief connectivity problem. That's because some sites may have a shorter or different network path to your device than we do. Also note that it can take your mobile device up to 90 seconds to reconnect when switching between a 3G and Wi-Fi connection.

During that time, you will be disconnected from the server if you are logged in. Therefore, we strongly recommend that you sit out from any tables before switching networks.

Answering a phone call will send the Mobile Poker App to the background. If you answered a phone call and wish to return to the game, you will need to manually restart the Mobile Poker App.

Any time the application is sent to the background, this action will sit you out automatically at the tables. If you don't return to the application in 25 seconds, you will be disconnected from the server due to inactivity.

In any circumstance where you have reliable Wi-Fi, using it should provide a much more stable connection than a 3G connection. If you are on the move, using 3G access is more appropriate.

However, 3G signals may drop if you are travelling away from metropolitan areas and you may be charged fees by your 3G service provider for the amount of data you use. We really appreciate the time players put into providing us with feedback and suggestions to improve our products. It makes playing poker on the Mobile app easier than ever! Watch new and classic poker videos from the world of PokerStars, including clips from major live and online events, full length TV shows and lots more.

The PokerStars TV App lets you create your own custom channels and take them with you on your mobile device. Use this fantastic tournament manager App to make your home games and tournaments better than ever. The PokerStars Clock includes a full range of poker tools, including a tournament clock plus customizable options and game rules. License renewed March 10, Gambling may lead to addiction!

Help Responsible Gaming Languages. How to Play FAQ. End User License Agreement. You can try to download other browsers to try, but I can't guaranteed you it will work. If you want to know if an application will be developed you need to contact Sky Poker directly. We don't have this information. Regarding meet'm app I suggest you to try to uninstall and install back the app.

To see if it's working. If it's not you need to contact the developer of the application. Did this solve your problem? Sorry this didn't help. Tell us about your experience with our site. Enter a valid email address, select your country of residence, and agree to the terms of our End User License Agreement. Use the tabs to select whatever game you want to play and set your limits. To search for specific tables, limits or games, click on your chosen game and then use the filter buttons to define your search.

There's never been a better time to start playing at PokerStars. We have the largest selection of online games anywhere, with a poker tournament starting every second. You can also play in a selection of languages and currencies by downloading our free software!

PokerStars hosts the biggest online poker events anywhere! By downloading our software and playing online you can also qualify for PokerStars-sponsored live poker events.

Getting Started on Mobile

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